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Public Liability & Other Accidents - Claims process

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After suffering injury, you should, as quickly as possible:

  • Seek the appropriate medical treatment;
  • Keep records and receipts of medical expenses and details of when treatment was received’;
  • Keep records and details of lost wages;
  • Report the incident in writing to the appropriate body (i.e. Police, road authorities, supermarkets or shopping centre management);
  • Take photographs of the incident site, location or the product which caused the injuries; and
  • Take photographs of your injuries.

When you contact National Compensation Lawyers, a Lawyer will obtain full details about the circumstances surrounding your claim and co-ordinate the collection of all other information so as to enable us to fully assess your claim and the prospects of success.

Once your injuries have stabilised, we will consider and assess your level of impairment to ensure you meet the appropriate threshold. In Victoria, we are required to meet a greater than 5% whole person physical impairment when assessed with the relevant Guides and a greater than 10% whole person psychiatric impairment when assessed with the relevant Guides.

There are some circumstances were your injuries do not require you to meet the required thresholds.

For more information or to arrange an obligation-free consultation with a lawyer, please call us on 1300 FEARLESS (1300 332 753).